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A man holds his son on his shoulders

We're with members

As a member, you get more than just health insurance. We're always looking for ways to be with you and your family whenever and wherever.

Access member-exclusive offers and discounts to help you take control of your health, wellbeing and lifestyle - because we're with you.

  • Register for My Southern Cross now and download the app - Manage your health insurance policy on the go 24/7, access CareHQ 7 days a week 7am to 7pm, make claims* and request prior approval for upcoming treatment and more.
  • See a GP from home, or anywhere, with CareHQ - Instead of paying $79.95, GP appointments are available to Southern Cross members free of charge between 7am and 7pm when they are booked via the MySouthernCross app. Subject to change, terms and conditions apply. Find out more here.
  • Make a claim - Online claiming is easy through My Southern Cross, or you can use Easy-Claim at participating healthcare providers to claim for eligible healthcare services without needing to complete a claim form.
  • Save with Southern Cross member discounts and offers - Take advantage of exclusive offers, discounts, and promotions just by being a Southern Cross member.
  • Find affiliated providers - Search our network of healthcare professionals in your local area to find a healthcare provider for you.

*Only registered policyholders can make claims for treatment.

Book a CareHQ online GP consultation

Find out more