How does the Affiliated Provider programme work?
Affiliated Providers (APs) are doctors, specialists or medical facilities contracted to provide Southern Cross members with certain healthcare services at agreed prices.
Affiliated Providers take care of prior approval and claims for Southern Cross members through an online system. Southern Cross members just need to attend their appointments.
Most of our policies include some services that are ‘Affiliated Provider-only’, including specialist consultations. This means Southern Cross members are only eligible for cover if they visit an Affiliated Provider for their healthcare service.