My Southern Cross
My Southern Cross is our secure, online service that makes having and using your health insurance easy. Manage your policy whenever and wherever it suits you.
|What can you do?||As the policyholder||As a member|
|Make a paperless claim and track its progress|
|Apply for prior approval||
|Receive policy information online rather than by post|
|Update your details||
|View your remaining balances for annual policy benefits
Claiming on the go with the My Southern Cross app
Use the My Southern Cross app for fast claiming on the go.
Please note, you need to register for My Southern Cross to use this app.
To download the app go to:
How to register
Because we hold your private information, we need to verify who you are when you register for My Southern Cross.
Make sure you've got the following information ready before you begin:
1.Your Member card number or Policy / Membership number.
2.An email address or a phone number that matches our records.