My Southern Cross is our secure, online service that makes having and using your health insurance easy. Manage your policy whenever and wherever it suits you.

What can you do? As the policyholder   As a member  
Make a claim and track its progress  Tick
Request cover or apply for prior approval  Tick


View available communications  Tick Tick
Manage your billing and payments  Tick  
Update your contact details  Tick


View your remaining balances for annual policy benefits


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My Southern Cross Terms of Use

Claiming on the go with the My Southern Cross app

Once you're registered for My Southern Cross you can download the app for fast claiming on the go, for your virtual Member card, and more.

Find out more or download now.





Need help? Try our FAQs or contact us.