Designed with members, for members – it’s super-fast, easy and secure
There can be a lot to keep track of when managing your health, especially if you’re thinking about your family’s health as well. The new and improved My Southern Cross is a secure, online service that makes using your health insurance easy. There’s also more options and features for non-policyholders to start using.
Here’s how you can manage your policy 24/7 with My Southern Cross
- Make claims easily for faster reimbursement*
- Request prior approval for upcoming treatment
- View and store your documents
- See your cover and any pre-existing conditions
- Check your policy benefits and balances
- Update your profile, contact details and preferences
- Check and update payment details*
*Policyholders only

