My Southern Cross is our secure, online service that makes having and using your health insurance easy. Manage your policy whenever and wherever it suits you.

What can you do? As the policyholder   As a member  
Make a paperless claim and track its progress  Tick
Apply for prior approval  Tick


Receive policy information, letters and prior approvals online rather than by post  Tick
Update your contact details  Tick


View your remaining balances for annual policy benefits


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Claiming on the go with the My Southern Cross app

Once you're registered for My Southern Cross you can download our app for fast claiming on the go. You can make medical claims (policyholders only), check benefit balances and use as a virtual Member card. Find out more or download the app now.

Find out more or download now.





Need help? Read the FAQ'S or contact us.