We’ve got all your health and wellness needs covered

About us

Southern Cross is a group of independent health and insurance-related businesses that share a common brand, a not-for-profit ethos, and a goal of achieving better value healthcare for New Zealanders.

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Looking after New Zealanders

People are at the heart of everything we do. In FY23:

  • Southern Cross cared for more than 1 million New Zealanders
  • Southern Cross Pet Insurance insured more than 64,000 furry family members
  • Southern Cross Health Insurance supported New Zealanders through over four million health insurance claims
  • Southern Cross` became naming rights sponsor of the iconic Round the Bays events in Auckland and Wellington, in support of active communities
  • Southern Cross Healthcare's average Net Promoter Score (NPS) is 89. The NPS score is measure used to gauge customer loyalty to, satisfaction with, and enthusiasm for a company.
  • This year saw Southern Cross enter a partnership with Northland Orthopaedic Centre in Whangārei which will see the existing clinic expand to meet the pressing needs of the Northland region
  • Southern Cross Travel Insurance insured more than 250,000 New Zealand travellers
  • Southern Cross Pet Insurance is proud to be a partner of Pet Refuge

With all New Zealanders, with our communities

Community Impact Report 2023

Read the report (8.3MB PDF)


Round the bays 2023

A helping hand for New Zealand kids

We are proud to have joined forces with the Pause Breathe Smile Trust and the Mental Health Foundation.

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A female student looking anxious

Healthy Futures Report

Our Healthy Futures Report shines a light on important aspects of the country’s health and wellbeing.

Download report (7MB PDF)

A family eating breakfast together