We're always looking for ways to make sure our members get the most out of their health insurance and to make it easy to manage and use their policy.

Here, you'll find everything you need to know about your policy and membership and also how to manage your policy online with My Southern Cross, our secure online service. In My Southern Cross you can make claims, apply for prior approval, update your contact details and receive your communications – all online. Once registered you can also download our app for faster claiming on the go.

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My Southern Cross

Making a claim

Apply for prior approval

All about Affiliated Providers

Managing your policy

Member discounts and offers