We're always looking for ways to make sure our members get the most out of their health insurance and to make it easy to manage and use their policy.

Here, you'll find everything you need to know about your policy and membership and also how to manage your policy online with My Southern Cross. My Southern Cross is our secure, online service that makes having and using your health insurance easy. Make a claim, check benefit balances, apply for prior approval, view documents, manage payments, update your contact details and more. Plus download the My Southern Cross app for fast claiming on the go, for your virtual Member card, and more.

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My Southern Cross

Making a claim

Request cover or prior approval

All about Affiliated Providers

Managing your policy

Member discounts and offers