• A person using a smartphone

    Updating contact details

My Southern Cross

You can make changes to your personal details and contact information quickly and easily in My Southern Cross or the app.

Other ways you can get in touch

Call us on 0800 800 181

Here to help Mon-Thur 8:30am - 5:00pm, Fri 9:00am - 4:30pm.

When calling, you'll need to have your policy number handy so we can identify you. You can find this on your Member card, on any communications we’ve sent you, or by logging in to My Southern Cross.

Or you can send us an online enquiry

Please send us some details and one of our team will get back to you within 3 working days.

 

Important: Please do not give any credit card or account details on this form. Due to privacy laws they will be deleted and we will not receive them.



Enter your personal details

These details help us verify who you are so we can deal with your enquiry as quickly as possible.


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By submitting this form, you acknowledge and agree that personal and health information provided to us (including any supporting documents) will be collected, stored, used and disclosed in accordance with the terms of our Member Privacy Statement.