Wellbeing One

Wellbeing One is a surgical and healthcare cover plan. This plan provides cover for eligible healthcare services, including surgical and cancer treatment. It also covers related specialist consultations and diagnostics that are provided within 6 months of eligible surgical or cancer treatment. Policy limits apply.

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Wellbeing One includes cover for:

Specialist consultations1 within 6 months of related eligible cancer treatment or surgical treatment2
Diagnostic imaging and tests3 within 6 months of related eligible cancer treatment or surgical treatment
Cancer treatment1
Surgical treatment4
Recovery services within 6 months of related eligible cancer treatment or surgical treatment
Support services
Allergy services
IV infusions (non-cancer)
Overseas treatment allowance
Psychiatrist consultations
Skin lesion services1
Surgical allowances

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See the benefit summary document below for a more detailed view of the benefits, and the policy documents for full terms and conditions, including exclusions.

1. Must be performed by an Affiliated Provider.
2. 6 month condition does not apply to consultations with an oncologist or radiation oncologist.
3. Some diagnostic imaging and tests must be performed by an Affiliated Provider.
4. Prosthesis maximums apply. Some surgical procedures must be performed by an Affiliated Provider.
Policy terms and conditions, including policy maximums and exclusions apply.

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Additional benefits of membership

You can access membership benefits at no extra cost, no matter which health insurance plan you choose.

Online GP and nurse consults with CareHQ, when booked through the MySouthernCross app*.

Up to three online mental health sessions with Raise each claims year* to help you access the support you need on any issues impacting your life.

An annual health check with MedPro each claims year, including advice to manage your health, for members 16 years and over*.

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*Subject to change. T&Cs apply. CareHQ health coaching consults not included.

Option to increase your cover for chemotherapy

You can upgrade from the ‘Chemotherapy for cancer (base)’ benefit to Cancer Cover Plus. This gives you a higher level of cover for costs associated with chemotherapy treatment, including for chemotherapy drugs that are not Pharmac approved but are Medsafe-indicated.

Cancer Cover Plus upgrades are fully underwritten, regardless of any pre-existing condition concessions. Eligibility criteria apply. Only available to purchase where all members on a policy are under 60 years old.

Find out more

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Option to add a Wellbeing module

You can tailor your cover by adding modules that offer cover for day-to-day healthcare services, vision and dental or a range of allied and natural healthcare services.

Wellbeing One policy terms, conditions and exclusions apply, including relevant registration requirements for the health services providers providing the healthcare services.

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Vision and Dental Module**

Provides cover for prescription glasses, prescription sunglasses and prescription contact lenses, optometry consultations, orthoptist treatment, dental services, audiology services and hearing tests, brainstem auditory evoked response tests.

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Keeping Well Module**

Provides cover for GP services, nurse services, optometry consultations, audiology services and hearing tests, dental services, flu vaccination, prescriptions for Pharmac approved drugs, and clinical psychology.

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Day-to-day Module**

Provides cover for annual health check, flu vaccination, GP services, nurse services, physiotherapy and prescriptions for Pharmac approved drugs.

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Body Care Module

Provides cover for eligible healthcare services performed by an acupuncturist, registered massage therapist, chiropractor, osteopath, homeopath, naturopath, dietitian, nutritionist and podiatry.

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**The Keeping Well Module cannot be held with Day-to-day Module or the Vision and Dental Module.

Extra cover options

Alongside your Wellbeing One plan, you can add extra cover for additional support on top of your health insurance cover.

Cancer Assist
A Cancer Assist policy provides a one-off payment if you’re diagnosed with a qualifying cancer. Spend this payment on what’s important to you at a time when you need it most.
Learn more

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Option to reduce your insurance premium with an excess

Adding an excess is one way you can reduce your premiums. The excess only applies to 'Surgical procedures' benefit, 'Chemotherapy for cancer (base)' benefit including the 'Cancer Cover Plus' options and 'Radiotherapy' Benefit. You don't need to pay the excess when claiming on other benefits of the policy.

Wellbeing One offers excess options of $500, $1000, $2000 or $4000.

Excess applies to each person covered under the policy and is only payable once each claims year.

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Get a quote

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Back to plans

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Need more help in finding the right health insurance for you?

Call us on 0800 100 555

Our team are happy to help:
Monday to Thursday 9:00am - 5:00pm
Friday 9:00am - 4:30pm

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Wellbeing One health insurance plan

You can find the policy document and view the various documents that form part of the Wellbeing One policy below.

Wellbeing One

Open links

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Already a member?

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Wellbeing One includes cover for:

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Additional benefits of membership

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Option to increase your cover for chemotherapy

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Option to add a Wellbeing module

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Vision and Dental Module**

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Keeping Well Module**

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Day-to-day Module**

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Body Care Module

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Extra cover options

Cancer Assist

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Option to reduce your insurance premium with an excess

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Need more help in finding the right health insurance for you?

Call us on 0800 100 555

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Wellbeing One health insurance plan

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Policy document and benefit summary

Other documents that make up your policy

Other helpful documents

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What we offer

Who we're for

Important information

Quick links

Help links

Open links

Already a member?

Additional benefits of membership

Option to increase your cover for chemotherapy

Option to add a Wellbeing module

Vision and Dental Module**

Keeping Well Module**

Day-to-day Module**

Body Care Module

Cancer Assist

Option to reduce your insurance premium with an excess

Need more help in finding the right health insurance for you?

Call us on 0800 100 555

Policy document and benefit summary

Other documents that make up your policy

Other helpful documents

What we offer

Who we're for

Important information

Quick links

Help links

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