We care about patient satisfaction
Thank you for the care you provide our members. Like you, we care about the outcomes and experience our members receive.
Southern Cross uses internationally accepted survey tools to measure patient reported outcomes, experiences and impacts on quality of life from both surgical procedures and specialist consultations. We’ve received over 197,4331 anonymous survey responses from members since 2014. The results are overwhelmingly positive - 89% of our members would recommend their specialist 1
You can access your results via an online dashboard and see where you sit compared with other (anonymised) colleagues.
If you haven’t accessed the portal before, please email [email protected] and we’ll send you a login.
See your results here