Managing your policy

Managing your policy couldn't be easier. Set up a direct debit, let us know if something is changing or just view your plan details – here you’ll find more information about how to make changes to your policy or login to My Southern Cross to manage your policy online.

Need help? Read our FAQ's or contact us.

Manage your policy
with My Southern Cross

Make a claim
Request cover or prior approval
View available communications
Manage your billing and payments
Update your contact details
Download the app

Login to My Southern Cross

Managing your policy

View plan documents

Paying your premium

Going overseas?

Changing your employer?

Request a Member card

Manage your policy
with My Southern Cross

Useful forms
Claim form
Medical declaration form
Direct debit form
Critical illness claim form

Managing your policy

Managing your policy

Manage your policy with My Southern Cross

Useful forms Claim form Medical declaration form Direct debit form Critical illness claim form

Manage your policy
with My Southern Cross

Useful forms
Claim form
Medical declaration form
Direct debit form
Critical illness claim form