Managing your policy couldn't be easier. Set up a direct debit, let us know if something is changing or just view your plan details – here you’ll find more information about how to make changes to your policy or login to My Southern Cross to manage your policy online.  

View plan documents

Paying your premium

Going overseas?

Changing your employer?

Request a Member card


Need help? Read our FAQ's or contact us.

Manage your policy
with My Southern Cross

Blue_tickPNG Make a claim
Blue_tickPNG Request cover or prior approval
Blue_tickPNG View available communications
Blue_tickPNG Manage your billing and payments
Blue_tickPNG Update your contact details
Blue_tickPNG Download the app

Login to My Southern Cross

Useful forms
Claim form
Medical declaration form
Direct debit form
Critical illness claim form