Download the app

Download our app to manage your policy on the go. You'll need your Policy number or Member Card number handy to be able to sign into the app.

With the MySouthernCross app it's easy to:

Make instant claims*

  • Claiming is as easy as taking a photo
  • Claim on the go, wherever, whenever
  • Claims are usually reimbursed within 5 working days

Request prior approvals

  • Request prior approval for healthcare services to make sure you or anyone on your policy is covered

Check annual benefit balances

  • Check your annual benefit balances

View your Member details

  • Have your Member Card number on hand to show participating healthcare providers when using Easy-claim
  • Identify yourself as a Southern Cross member with Affiliated Providers, or to enjoy special member discounts and offers

To download the app, you'll need at iOS 14 operating system on Apple or version 8 (Oreo) on Android

*Only Policyholders can make claims