My Southern Cross app

Once you’re registered for My Southern Cross you can download our app to manage your policy on the go. With the My Southern Cross app it's easy to:

Make instant claims*

  • Claiming is as easy as taking a photo
  • Claim on the go, wherever, whenever
  • Claims are usually reimbursed within 5 working days

Check annual benefit balances

  • Check your annual benefit balances

Use it as your Member card

  • Show the virtual Member card at participating healthcare providers to use Easy-claim
  • Identify yourself as a Southern Cross member with Affiliated Providers, or to enjoy special member discounts and offers




*Only registered policyholders can make claims. Claiming on the app only available for medical claims, surgical claims can be made online.