Why you can trust CareHQ with your health
CareHQ has been made possible by Southern Cross Health Insurance and ProCare.
Together, our organisations are already trusted by over one million Kiwis. Southern Cross is here to help New Zealanders live their healthiest lives, and by giving them fast and easy access to a GP in a convenient, cost-effective way, we’re doing just that.
7 day service
Great care, great value
As a Southern Cross member you get a big perk. Instead of paying the standard CareHQ price of $69.95, with Southern Cross, your membership includes access to unlimited online GP consults with CareHQ (terms and conditions apply).
Keeping your details safe
Rest assured, no health information (including the details of any virtual consultation) will be shared between Southern Cross and CareHQ, and the only information that Southern Cross will ever receive from CareHQ is non-identifiable aggregated data to keep us informed of the number of members accessing the CareHQ app via the My Southern Cross app.
Frequently asked questions
I'm a Southern Cross member, do I need to enrol or register with CareHQ?
You'll still be enrolled with your usual practice, using CareHQ does not change this. There is no requirement for you to enrol with CareHQ as they're not an enrolling general practice.
CareHQ simply provides you with a convenient appointment when you need one, if you're unable to see your usual GP.
Or you can find out more about joining Southern Cross.
Are Southern Cross members charged for a consultation?
Are my consultation details shared with Southern Cross?
Personal details include your National Health Index (NHI) number, first name, last name, middle initial, gender, date of birth, email address and mobile phone number.
Why do I have to use the My Southern Cross app to access CareHQ?Your Southern Cross membership includes access to unlimited online GP consults with CareHQ. Booking through the My Southern Cross app identifies you as a member.
Download My Southern Cross and start using CareHQ today
Access CareHQ through the My Southern Cross app for unlimited consultations (terms and conditions apply). Get the most from your membership, wherever you are.