We're with all New Zealanders
Southern Cross looks after more New Zealanders than any other health insurance provider, and that’s why we’re passionate about embracing diversity and inclusivity.
Being understanding, fair, and accessible to each and every member is something we strive for each day. So when you join Southern Cross, you can feel comfortable about telling us who you are – and how best we can help you.
We care about who you are
When you join Southern Cross, we ask for your age and biological sex to determine the premium on your health insurance policy. But we understand that the way you identify may be different.
We want to talk to you in the way you prefer. That’s why you can choose from various title options, including ‘Mx’ if you don’t want a gender used in correspondence. If you’d like us to update the gender details we have on record, including if you’ve had intersex or gender affirmation surgery, you can do so by contacting us.
You can read our FAQs here
Actions speak louder than words
Southern Cross is proud to be Rainbow Tick certified for eight years and counting. This means we’ve successfully completed a diversity and inclusion assessment, showing that we welcome sexual and gender diversity and have agreed to on-going quality improvement.
Maintaining a diverse workforce at Southern Cross helps us with this. Of those who chose to provide us with this information about themselves, 66.4% of employees identified as female/wāhine, including 71% of our executive team, and 0.5% identified as non-binary.
Our commitment to LGBTQIA+ and minority communities is also reflected in our culture at Southern Cross:
- We’ve developed and maintained a Diversity and Inclusion Forum
- We support events such as Big Gay Out, International Women’s Day and more
- We offer Māori cultural competency and language classes to employees
- We regularly report to members on how we’re performing on diversity and inclusion
FAQs on gender identification