FAQs and quick answers

Who can make a claim using the app?

Currently only policyholders can claim using the app. If you’re using an Affiliated Provider they may be able to claim on your behalf.

Any member over the age of 16 can use Easy-Claim to claim for eligible healthcare products and services from Easy-Claim providers. Just show your Member Card or use the app as your virtual Member Card at the time of treatment.

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