FAQs and quick answers

After joining, when can I start claiming on the policy? Is there a stand-down period?

You can claim for most benefits on our health insurance policies straight away, although some benefits require a period of continuous cover before you can claim (loyalty benefits). You can check your policy document to confirm the loyalty benefits.

Our HealthEssentials plan has a three month stand-down period for dental treatment, optometrist consultations and prescription glasses/contact lenses.

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