Currently only policyholders can claim for themselves and other members on the policy. The easiest way to do this is through the app
or in My Southern Cross
. If you’re using an Affiliated Provider they’ll claim on your behalf.
Any member over the age of 16 can use Easy-claim
to claim for eligible healthcare products and services from Easy-claim providers. Just show your Member Card or use the app as your virtual Member Card at the time of treatment.