CareHQ FAQs 

How does the GP know what's wrong if they can't see me in person?

Seeing you in person isn’t as important as you’d think. It’s your medical history and symptoms that really matter. The GP will see you clearly on a video screen and ask you some key questions to find out how they can best care for you.

If there's a problem with your internet connection your GP may need to complete the consultation over the phone.