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A man holds his son on his shoulders

We're with members

As a member, you get more than just health insurance. We're always looking for ways to be with you and your family whenever and wherever.

Access member-exclusive offers and discounts to help you take control of your health, wellbeing and lifestyle - because we're with you.

  • Register for My Southern Cross now and download the app - Manage your health insurance policy on the go 24/7, access CareHQ 7 days a week 7am to 7pm, make claims* and request prior approval for upcoming treatment and more.
  • See a GP from home, or anywhere, with CareHQ - Use the My Southern Cross app and instead of paying the standard consultation price of $69.95, Southern Cross members can get unlimited CareHQ consults (terms and conditions apply). Find out more here.
  • Make a claim - Online claiming is easy through My Southern Cross, or you can use Easy-Claim at participating healthcare providers to claim for eligible healthcare services without needing to complete a claim form.
  • Save with Southern Cross member discounts and offers - Take advantage of exclusive offers, discounts, and promotions just by being a Southern Cross member.
  • Find affiliated providers - Search our network of healthcare professionals in your local area to find a healthcare provider for you.

*Only registered policyholders can make claims for treatment.

Book a CareHQ online GP consultation

Find out more