Private and public healthcare

New Zealand has a public healthcare system that treats acute health conditions and provides some elective surgery. We also have a public, no-fault accident insurance scheme (ACC) covering accidental injury.

These are effective in providing healthcare support for accidents, and acute and urgent care. But public hospitals cannot do everything for everyone. 

Southern Cross health insurance policies complement these public services by making private healthcare available.

In an effort to support our members when they undertake an ACC review, the Member Advocacy team is there to help. This is a free service for our members. To better understand how the Member Advocacy team can assist, see how we work with ACC