Referring to an Affiliated Provider
The Affiliated Provider (AP) programme is one way we are working with healthcare providers to manage the impact of rising healthcare costs on our members' premiums.
An AP is a doctor, specialist or medical facility contracted to provide Southern Cross members with certain healthcare services at agreed prices.
Benefits for Southern Cross members
- It's easy. The AP organises prior approval for the member's healthcare service and claims on their behalf
- It keeps future premiums more affordable by helping us to manage the cost of claims
- Agreed prices mean members know up-front how much their contribution will be (if any)
Some healthcare services are only covered under Southern Cross health insurance policies (exclusing UltraCare) if they're performed by an AP. These services are called AP-only services.