Date of birth error

If we've contacted you to verify your date of birth or another family member's, please complete the form below. You will find the information you need to complete the form in the communication we sent you.

Please enter the details here and add another member if required

Please enter your bank account details

Based on what you've told us, your premium may have been incorrectly calculated due to us having an incorrect date of birth and this may have resulted in an overpayment of premium.

Please complete the details below so we can check and refund you if you're confirmed as affected.


If you have underpaid your premium due to the date of birth being incorrect you will not be required to repay anything.

Enter your personal details

These details help us verify who you are so we can deal with your enquiry as quickly as possible.

Optional Optional Mr Mrs Miss Ms Mx None

Where your application contains personal information about any other person you confirm you have obtained all necessary approvals to share that information with us.