Sign-up to My Southern Cross
Sign-up to My Southern Cross

Sign up to MySouthernCross and get a chance to win!

You’ll be in to win one of three Samsung Galaxy S25 Ultra or one of two $250 Prezzy Cards if you sign up to MySouthernCross between 25 June to 31 July 2025. At Southern Cross Health Insurance, we aim to bring you the best value health insurance plans with the most seamless experience possible. One of the ways we do this is with our MySouthernCross online portal. But we’ve noticed that you haven’t registered yet.

Manage your health the easy way

MySouthernCross is a secure, online service that helps to make using and managing your health insurance easy 24/7. Whether you claim often or not at all, here are some of the things you can do with MySouthernCross:

  1. Submit a claim*
  2. Check the status of your claims
  3. See your benefits and benefit limits
  4. Apply for prior approval and check status
  5. Update your contact information*
  6. Find out our latest member offers
  7. Manage your plan via Manage my cover tool (Web only)
  8. Book a virtual GP consultation with Care HQ (App only).

*Policyholders only.

And if you needed another reason to sign up, how about the thrill of winning. This offer is valid from 25 June to 31 July 2025.

Click the link below to sign up to MySouthernCross

Sign up

Sign-up to MySouthernCross Prize Draw Terms and Conditions - June/July 2025

Signing-up to MySouthernCross using the web portal or mobile app during the promotional period set out below constitutes entry into the promotion (“Prize Draw”) and acceptance of the following terms and conditions:

  1. The promotional period is from 25 June to 31 July 2025 (“Promotional Period”).
  2. To enter the Prize Draw you must be a Southern Cross Medical Care Society (“Southern Cross”) member (16 years and over) and register to MySouthernCross through the MySouthernCross web portal or the mobile application. All existing and new Southern Cross members who meet the age criteria and who register to MySouthernCross during the Promotional Period will be automatically entered into the Prize Draw (“Eligible Entry”).
  3. One Eligible Entry per Southern Cross member during the competition period will receive entry into the Prize Draw.
  4. The main prize consists of one of three Samsung Galaxy S25 Ultra mobile handset, as advertised on its own, without a mobile operator plan or contract, valued at up to $2400 (the “Prize”).
  5. The fourth and fifth prize subsequently consists of two Prezzy cards valued at $250 each.
  6. The Prize Draw will take place on 4 August 2025. The Prize winner will be drawn at random from the Eligible Entries and the Prize winner will be notified by email and/or telephone. If a Prize winner is not reasonably able to be contacted within 7 days of the Prize Draw, the Prize will be forfeited, and another winner will be drawn.
  7. The administrator of the Prize Draw is Southern Cross.
  8. Southern Cross’ decision is final.
  9. If Southern Cross cannot run the Prize Draw as planned, Southern Cross may extend the promotional period or postpone or cancel the Prize Draw. In each case, a notice will be posted at www.southerncross.co.nz/society/terms-and-conditions.
  10. To the extent permitted by law Southern Cross makes no warranty or guarantee in relation to the Prize. Nothing in these terms and conditions is intended to limit or exclude any liability under the Consumer Guarantee Act 1993 or any other statutory rights that the Prize winner may have in relation to the Prize.
  11. Except for any liability that cannot be excluded by law, Southern Cross (and its officers, employees, and agents) excludes all liability for any direct, indirect, special or consequential loss, damage or injury arising in any way in connection with the Prize Draw or acceptance or use of any Prize.
  12. The Prize is non-transferable, non-refundable, non-exchangeable and is not redeemable for cash. Southern Cross may substitute the Prize or any portion of the Prize with an alternative prize of equivalent value without notice.
  13. Staff, contractors or agents of Southern Cross branded businesses and their immediate families are not eligible to enter or win the Prize Draw.
  14. Southern Cross may use any personal information collected during the Prize Draw to administer the Prize Draw and for marketing Southern Cross’ products and services in the future.
  15. CareHQ appointments must be between 7am and 7pm to be free of charge. Care HQ appointments can only be booked by the MySouthernCross mobile app.
  16. Personal information collected in relation to the Prize Draw will be held by Southern Cross Medical Care Society, Level 1, Te Kupenga, 155 Fanshawe Street, Auckland 1010. Subjects of personal information have the right to access and request correction of any personal information held about them in accordance with the Privacy Act 2020.