Inclusive and welcoming
Southern Cross is a safe, inclusive and welcoming friendly society, and we embrace the diversity and equality of our members, staff and communities alike.
To help us build a better relationship with our members and meet your expectations, it’s important we understand and respect differences, including age, gender, ethnicity and disability.
Southern Cross is currently working towards being awarded the Rainbow Tick which will recognise our ongoing commitment to creating an inclusive environment for lesbian, gay, bisexual, transgender, takatāpui and intersex (LGBTTI) members and employees, where they feel safe to be open about sexual orientation and gender identity. The information below is to help LGBTTI members and their families in applying for a Southern Cross insurance policy.
To establish cover under our Cancer Assist and Critical Illness policies, and to apply our Healthy Lifestyle Rewards, we need to know an applicant’s biological sex. In most cases ‘biological sex’ is that assigned at birth – however this may be different for people who are intersex or have had surgical gender reassignment. The guidelines below can help, but if you are unsure which option best reflects your needs please contact us.
Intersex - if you (or your dependant) are intersex:
- with a male or female classification – please select the legally identified sex.
- with an X classification – please select female if internal reproductive anatomy includes a uterus and/or ovaries. If there is not a uterus and/or ovaries, then please select male.
Surgical gender reassignment - once you have undergone a surgical gender reassignment procedure which legally entitles you to be recognised as another biological sex this option can be selected on your application, or you can have it amended on an existing insurance policy. If the request to change your biological sex is accepted then:
- it will change premium rates on our Cancer Assist and Critical Illness policies and the new rates will apply from the date of policy amendment, and
- the change to biological sex will be made on all Southern Cross insurance policies.