Mother with baby
Mother with a baby

Member experiences

We’re with Southern Cross members when it matters most. Helping members with their health is at the heart of everything we do. Watch these inspiring stories from real Southern Cross members.


The value of health: Real stories from our members

Illaina

As a young mum, Illaina had major spinal surgery, and with the support of Southern Cross she was able to focus on her family, free from the financial stress of medical costs. Read more »

Kaitlyn

Kaitlyn’s Southern Cross membership gave her the freedom and flexibility to fit in sinus surgery around her busy life as a working mum and business owner. Read more »

Randall

Amidst his second cancer journey, father-of-two Randall actively sought out a team of health professionals to improve his recovery. Read more »

Renata

Renata is a firm believer in health insurance being used proactively to ensure a better quality of life for her family. Read more »


Surviving cancer with Southern Cross

Asoiva

Asoiva was living a healthy life before her bowel cancer diagnosis, but prompt treatment via her Southern Cross policy made all the difference. Read more »

Carole

Lightning never strikes twice, except for Carole, who beat breast cancer and then bowel cancer. Read more »

Graham

Graham, aka "Spy", who made snowboarding big in NZ, beat prostate cancer with support from Southern Cross Health Insurance. Read more »


Overcoming unexpected health issues with Southern Cross

John

Southern Cross Health Insurance advocated for John when his life was turned upside down by a declined ACC claim. Read more »

Dylan

As a builder and young dad, Dylan’s life was all about physical activity, but everything changed when he started suffering from severe back pain. Read more »