News

Southern Cross Health Society today announced that after nearly 10 years in the role, Chief Executive Officer Nick Astwick will step down on 30 September 2026, following the Society’s annual reporting to members.

Chair of Southern Cross Medical Care Society, Chris Black, acknowledged Mr Astwick’s contribution during his tenure as CEO.

“The Board respects Nick’s decision to step down as the CEO at the end of September 2026 after almost 10 years at the helm. Under Nick’s leadership, Southern Cross Health Society has grown its total membership and substantially modernised the organisation, all while continuing to deliver exceptional service in the moments that matter most to members.

“Most recently, Nick’s successfully navigated the Society through the challenging financial headwinds experienced across the entire health insurance sector as well as led the development of a strategic blueprint for the organisation through to its 75th anniversary in 2036.

“Nick can rightly be proud of his achievements as CEO at a time of immense external change and increasing regulation. Throughout, Nick’s steadfast belief in Southern Cross Health Society and the vital role it plays in the broader New Zealand health ecosystem on behalf of its approximate 950,000 members has provided a true north‑point for others to follow.

“The Board is deeply appreciative of Nick’s leadership over this past decade, and his commitment to a smooth and orderly transition as we undertake a comprehensive search for a suitable successor.”

Reflecting on his time leading Southern Cross, Mr Astwick said: “It has been an honour to serve our people, customers and members in an organisation that plays such a significant role in New Zealanders’ health and wellbeing. Over the past decade my focus has been to contemporise Southern Cross, modernising the organisation so it is functionally excellent, operationally resilient, and more relevant to more New Zealanders.

“We invested for long-term impact, navigated the Covid years as well as major structural shifts in healthcare demand, and I believe Southern Cross remains a market leader and is well placed to serve our members well into the future.”

Mr Astwick acknowledged the people of Southern Cross first and foremost: “Our people and our member and purpose-driven culture is at the heart of Southern Cross. I’m deeply proud of all our people have achieved. I also want to recognise my leadership team, who will I’m sure continue the momentum we’ve built, and to thank the Chair(s) and Board for their guidance, challenge and support throughout my tenure.”

Looking ahead, Mr Astwick said that from October 2026 he intends to pursue a portfolio career, as a growth director and investor, working with organisations that are looking to transform, stay relevant, and grow through a rapidly changing environment.

Mr Astwick will continue as Chief Executive Officer until 30 September 2026.