In the news

What’s new at New Zealand’s leading health and wellness provider

Southern Cross welcomes media enquiries about health, medical, travel and pet-related topics..

For media enquiries only, please contact

Sherryl Arneil, Head of Communications and PR: +64 21 368 092, sherryl.arneil@southerncross.co.nz

Alaina McGregor, Senior Communications Advisor: +64 22 191 0760, alaina.mcgregor@southerncross.co.nz

For all other enquiries - including customer enquiries, feedback and complaints - please go to our contact us page.

Southern Cross appoints Māori advisory body in sector first
Wednesday, 18 December 2019
by Susannah Walker

Southern Cross Health Society today announced the establishment of a Māori governance advisory group in a first for New Zealand’s health insurance sector.

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The 10 most expensive countries to get sick in for Kiwi travellers
Monday, 16 December 2019
by Susannah Walker

Southern Cross Travel Insurance has revealed the 10 most expensive countries to travel to, according to medical-related claims made by New Zealand travellers.

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North Shore Surgical Centre already helping to meet demand for local healthcare options
Friday, 13 December 2019
by Alaina McGregor

The newly opened North Shore Surgical Centre in Takapuna is a welcome addition to the community by residents needing more options for high quality care.

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Continued drive for value and affordability at Society AGM
Friday, 29 November 2019
by Susannah Walker

Southern Cross Medical Care Society held its Annual General Meeting in Auckland on 28 November.

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Southern Cross Travel Insurance sets the gold standard in service
Monday, 25 November 2019
by Alaina McGregor
New Zealand has voted Southern Cross Travel Insurance (SCTI) a gold winner of the highly competitive travel insurance category in the Reader’s Digest Quality Service Awards.

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Human touch meets AI on health insurance frontline
Thursday, 21 November 2019
by Alaina McGregor
Southern Cross Health Society today launched an artificial intelligence (AI)-powered digital assistant, operated by UneeQ’s Intelligent Digital Human Platform, to empower Kiwis to make the best decisions when it comes to their health insurance.

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Kiwi business leaders united in support for workplace wellbeing
Thursday, 7 November 2019
by Alaina McGregor
Southern Cross Health Society is helping our nation’s business leaders navigate employee wellbeing and safeguard a healthy workforce at its fourth annual BeingWell conference today.

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SCTI continues winning streak with third consecutive ProductReview award win
Friday, 1 November 2019
by Alaina McGregor
Southern Cross Travel Insurance (SCTI) has jointly won the Travel Insurance category in the ProductReview Awards for the third year in a row.

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Latest Southern Cross Pulse Report released
Wednesday, 23 October 2019
by Alaina McGregor
Southern Cross has released its third Pulse Report, a two-page update on facts and claims from Southern Cross businesses in the past six months (April-September 2019).

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Southern Cross Hospitals partners with Central lakes Trust to develop surgical hospital in Queenstown
Wednesday, 9 October 2019
by Alaina McGregor

Central Lakes residents are set to benefit from a joint venture between Southern Cross Hospitals and the Central Lakes Trust (CLT) which will see the development of a long-anticipated surgical hospital in Queenstown.

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Japan: The ultimate Rugby World Cup visitors' guide
Monday, 7 October 2019
by Susannah Walker
Whether you’re making it a group getaway with family or friends, travelling for work with clients or flying solo, this year’s Rugby World Cup is shaping up to be one of the most exciting in recent history.

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Top family-friendly holiday destinations for Kiwis revealed
Monday, 7 October 2019
by Susannah Walker

Australia, Fiji, the United States, Cook Islands, and the United Kingdom are the top five overseas holiday destinations for Kiwi families, according to data collected by New Zealand’s largest travel insurer.

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Southern Cross Health Society appoints Chief Digital Officer
Wednesday, 18 September 2019
by Susannah Walker

Southern Cross Health Society has announced the appointment of Roxanne Salton to the role of Chief Digital Officer.

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Society posts $10.7m surplus on strong performance
Monday, 16 September 2019
by Susannah Walker
Southern Cross Health Society has today released its annual financial results, posting a surplus of $10.7 million for the year ended 30 June 2019.

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Crouch, touch, paws, engage - Kiwi pet namesakes of rugby legends
Monday, 9 September 2019
by Susannah Walker

As rugby fans across the country prepare for one of the most anticipated tournaments in sport, Southern Cross Pet Insurance has revealed a common trend amongst its rugby-loving customers and their insured fur-babies. 

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Dental care provided free to hundreds of New Zealanders in September
Tuesday, 3 September 2019
by Susannah Walker
Two weeks of free dental procedures will be provided this month, as Smile NZ aims to reach the milestone of providing 4000 people with dental treatment in five years.

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Southern Cross Health Society appoints Chief Legal Officer
Wednesday, 28 August 2019
by Susannah Walker

Southern Cross Health Society has announced the appointment of Fiona Brown to the role of Chief Legal Officer.

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Top Tips for when your flight gets delayed or cancelled
Tuesday, 27 August 2019
by Susannah Walker
Southern Cross Travel Insurance has devised an action plan containing the most important steps to follow if you ever find yourself abandoned at the airport.

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State of the nation's workplace health revealed
Thursday, 22 August 2019
by Susannah Walker
New Zealand lost around 7.4 million working days at a cost of $1.79 billion in 2018

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BeingWell picks up prestigious Trans Tasman innovation honour
Friday, 9 August 2019
by Susannah Walker
Southern Cross Health Society was last night recognised as one of Australasia’s top 10 ‘Most Innovative Companies’ for BeingWell, its corporate health and wellness programme.

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Hospitals appoint new Chief Digital Officer
Wednesday, 31 July 2019
by Susannah Walker
Southern Cross Hospitals has announced the appointment of Trevor Delany as Chief Digital Officer, a new role that focuses on improving health outcomes using digital strategies. 

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Knees and hips most expensive health insurance claims
Friday, 19 July 2019
by Susannah Walker
Knee and hip replacements top the list of recent claims for surgical procedures made by Kiwis, with a combined value of $ 94.7 million paid out by Southern Cross Health Society.  

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Society appoints Dr Lester Levy in new strategic advisor role
Wednesday, 10 July 2019
by Susannah Walker

Southern Cross Health Society has created a new role to help it meet the future needs of members, appointing health sector leader Dr Lester Levy into the position.

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Paws for thought as winter bites
Thursday, 27 June 2019
by Campbell Gibson

Southern Cross Pet Insurance is reminding owners to pay close attention to the health and wellbeing of their pets, as it anticipates a spate of winter-related claims.

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Funding boost for charity supporting women working in health
Wednesday, 12 June 2019
by Campbell Gibson

A charity that supports women working in medicine and health through a national mentoring network will expand its reach thanks to funding from the charitable arm of Southern Cross.

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40 hot hacks every traveller should know
Thursday, 30 May 2019
by Campbell Gibson
Southern Cross Travel Insurance has released a list of 40 top travel hacks, ranging from tips for booking a trip and finding the best food to making airport experiences easier and packing your bags.

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Southern Cross releases latest Pulse Report
Wednesday, 24 April 2019
by Campbell Gibson

The six month report includes information such as interesting travel and pet insurance claims, and the number of surgeries Southern Cross funds through its insurance business and take place in its hospitals.

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Southern Cross Health Society first health insurer to invest in digital human innovation
Monday, 15 April 2019
by Campbell Gibson

Southern Cross Health Society will launch an artificial intelligence (AI)-powered digital assistant later this year, in what is believed to be a world-first for a health insurer.

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Kiwis urged to maximise use of 120-240 hours of ‘wellbeing time’ a year
Thursday, 28 March 2019
by Campbell Gibson

Southern Cross Health Society (SCHS) has launched a new campaign, Lunch Well, to encourage Kiwis to ease the impacts of modern life through active use of lunch breaks to benefit their wellbeing.

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Southern Cross Rehabilitation invests in Active+
Monday, 25 March 2019
by Campbell Gibson

Southern Cross Rehabilitation, a subsidiary of Southern Cross Hospitals, has acquired a stake in North Island health business Active+.

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Southern Cross Health Society wins gold for member engagement
Friday, 1 March 2019
by Campbell Gibson

Southern Cross Health Society has been recognised for its revamped member engagement programme, winning four awards at the NZ Direct Marketing Awards, including two golds.

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Crowdfunding not a substitute for travel insurance
Wednesday, 27 February 2019
by Campbell Gibson

Uninsured Kiwi travellers shouldn’t expect crowdfunding campaigns, and the generosity of hardworking New Zealanders, to help foot the bill if they get into trouble while overseas, urges Southern Cross Travel Insurance.

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The most purrplexing pet insurance claims of 2018
Monday, 4 February 2019
by Campbell Gibson
Blankets, sewing needles and hair ties aren’t what comes to mind when you think of a typical pet’s diet. Yet that’s exactly what some of the cats and dogs insured with SCPI ate in 2018.

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