In the news

What’s new at New Zealand’s leading health and wellness provider

Southern Cross welcomes media enquiries about health, medical, travel and pet-related topics..

For media enquiries only, please contact

Sherryl Arneil, Head of Communications and PR: +64 21 368 092, sherryl.arneil@southerncross.co.nz

Alaina McGregor, Senior Communications Advisor: +64 22 191 0760, alaina.mcgregor@southerncross.co.nz

For all other enquiries - including customer enquiries, feedback and complaints - please go to our contact us page.

Health and wealth stress us out
Thursday, 24 December 2015
by Aimee Bourke
Health and money are the two things stressing us out according to a recent survey by New Zealand’s largest health insurer Southern Cross.

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SCTI release the highest claims for 2015
Tuesday, 22 December 2015
by Aimee Bourke
Southern Cross Travel Insurance (SCTI) paid out over half a million dollars for one claim in 2015, the second highest in the company’s history.

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Smelly travellers getting up your nose
Monday, 21 December 2015
by Aimee Bourke
Smelly travellers are getting up the nose of Kiwi holidaymakers who say offensive body odour is the most annoying thing about fellow passengers on a flight.

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Southern Cross AGM results
Wednesday, 2 December 2015
by Aimee Bourke
Southern Cross Medical Care Society welcomed a new director, among other business, at their Annual General Meeting held in Ellerslie yesterday.

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Plan ahead for pet's sake
Friday, 27 November 2015
by Aimee Bourke
The SPCA are calling on owners to plan ahead for their pet’s old age, or unexpected injuries or illness.

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Southern Cross cracks down on suspicious claims
Tuesday, 24 November 2015
by Aimee Bourke
Southern Cross Health Society is cracking down on suspicious claiming and poor billing practices with the introduction and promotion of a new 0800 number – 0800 420 055.

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Southern Cross Pet Insurance partner with SPCA New Zealand
Monday, 16 November 2015
by Aimee Bourke
Southern Cross Pet Insurance has announced a key partnership with SPCA New Zealand.

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Parents anything but sun smart
Wednesday, 11 November 2015
by Aimee Bourke
The sun-smart message isn’t fully getting through to parents with over half (51%) admitting their children have been sunburnt, according to a survey by Southern Cross.

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A tooth fairy for adults
Wednesday, 28 October 2015
by Aimee Bourke
Southern Cross Health Trust and the New Zealand Dental Association (NZDA) are playing tooth fairy for low income adults around New Zealand through an initiative called Smile NZ.

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Southern Cross Travel Insurance releases unusual animal claims
Wednesday, 7 October 2015
by Aimee Bourke
Unfortunate encounters with animals were the cause of some of the more unusual claims paid by Southern Cross Travel Insurance (SCTI) in the past year.

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A high maintenance companion Southern Cross release top pet claims
Tuesday, 29 September 2015
by Aimee Bourke
Broken bones, unsavoury meals and dogged determination were the causes behind some of the more interesting claims paid by Southern Cross Pet Insurance in the year to 30 June.

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Shocking sleep stats
Thursday, 24 September 2015
by Aimee Bourke
With daylight saving starting this weekend, already sleep-deprived New Zealanders are going to struggle when they lose an hour.

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Southern Cross in good health
Thursday, 10 September 2015
by Aimee Bourke
The financial year to 30 June 2015, saw Southern Cross Health Society pay out $738 million - 73% of the country’s health insurance claims.

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Are NZ workplaces ready for the third age
Monday, 31 August 2015
by Aimee Bourke
Almost 80% of New Zealand business aren’t prepared for ageing or retiring workers and don’t plan on putting any steps in place, according to the latest Wellness in the Workplace survey.

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Stress on the rise in New Zealands big businesses
Monday, 31 August 2015
by Aimee Bourke
Stress levels in big businesses are on the rise, bucking a nationwide trend where 6/10 businesses have seen stress stay roughly the same.

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Look at the logic
Monday, 31 August 2015
by Aimee Bourke
New research shows that if fringe benefit tax (FBT) on employer subsidised health insurance were removed over half of New Zealand businesses not currently providing it would look to do so.

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Kiwis continue to turn up sick to work
Monday, 31 August 2015
by Aimee Bourke
Despite a culture change where businesses encourage unwell workers to stay home, over a third of Kiwis’ continue to turn up sick to work. 

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6.7 million working days lost to due to absence
Monday, 31 August 2015
by Aimee Bourke
New Zealand lost 6.7 million working days to absence in 2014 - up from 6.1 million in 2012 - according to the second Wellness in the Workplace Survey.

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Beware the latest tourist traps
Thursday, 30 July 2015
by Aimee Bourke
Fake friends, unexpected wake up calls and public Wi-Fi are just some of the ways you can be caught out by scammers overseas.

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Hung over kiwis still show up for work
Thursday, 30 July 2015
by Aimee Bourke
New Zealanders are more likely to show up for work hung over than take a day off to nurse their sore heads.

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Kiwi coffee lovers prefer an instant fix
Tuesday, 30 June 2015
by Aimee Bourke
Hold onto your flat white! Despite being a country renowned for our coffee culture a new survey shows the preferred drink is instant.

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Insuring your child's development
Friday, 12 June 2015
by Aimee Bourke
Claims information from New Zealand’s largest health insurer, Southern Cross Health Society, show the nation’s children are high users of health insurance, with procedures that affect sleep, speech and hearing among the most common procedures for children. ment

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Health insurance payouts top 800 million dollars
Tuesday, 26 May 2015
by Aimee Bourke
Figures released today show Southern Cross Health Society paid 2.3 million claims in the last calendar year with a combined value of $803.4 million.

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Southern Cross partner with TVNZ on Kiwi living
Thursday, 21 May 2015
by Aimee Bourke
Sunday’s Miriama Kamo and renowned chef Michael Van de Elzen will host TV ONE’s brand new series Kiwi Living, coming soon to Fridays.

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Kiwi behaviour overseas
Saturday, 16 May 2015
by Aimee Bourke
With Malaysian police last week arresting tourists who removed their clothes on a sacred Malaysian mountain – it’s timely to remind Kiwis of etiquette and behaviour when travelling overseas.

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Free dental care for adults
Thursday, 7 May 2015
by Aimee Bourke
Free dental care is being provided for up to 1500 low income adults through a new initiative - Smile New Zealand - funded and organised by Southern Cross Health Trust and the New Zealand Dental Association (NZDA).

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Royal children influence pet names
Wednesday, 29 April 2015
by Aimee Bourke
Since the birth of Prince George in 2013, the name has grown in popularity among pet owners and now ranks 11th for dogs and 7th for cats insured by Southern Cross Pet Insurance.

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Medical emergencies top highest travel claims
Thursday, 16 April 2015
by Aimee Bourke
New Zealand’s largest online travel insurer Southern Cross Travel Insurance (SCTI) has released its highest value claims for 2014.

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Safety pays when travelling overseas
Monday, 13 April 2015
by Aimee Bourke
Natural disasters such as the recent earthquake in Nepal and volcano eruption in Chile serve as a timely reminder to check your destination is safe and purchase insurance long before you travel, advises Southern Cross Travel Insurance (SCTI).

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Overcoming flu vaccination reluctance
Thursday, 9 April 2015
by Aimee Bourke
While research shows that 40% of New Zealand businesses offer free or subsidised flu vaccinations to employees this time of year, HR professionals say persuading staff to participate is the biggest challenge.

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Easter treats a no-no for pets
Monday, 30 March 2015
by Aimee Bourke
Easter is right around the corner but you need to hide the sweets and chocolate from your pets as well as your children.

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Medical woes no longer a pain in the wallet for travellers
Thursday, 19 March 2015
by Aimee Bourke
Southern Cross Travel Insurance is removing its $100 excess on TravelCare medical claims, and is now the only insurer in New Zealand to offer no medical excess as part of their standard policies.

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Minor aches and pains hit employers in the wallet
Tuesday, 3 March 2015
by Aimee Bourke
New research carried out for Southern Cross Health Society shows the overwhelming majority of New Zealanders suffering from joint, neck or lower back pain are not seeking treatment for it.

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Holiday flings not just for young travellers
Monday, 9 February 2015
by Aimee Bourke
We may not like to think of our parents, or grandparents for that matter, having a fling, but the statistics are in and they show that approximately one in ten Kiwi travellers aged 50 or over are finding romance while on holiday.

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Kiwis see sugar as public health enemy number one
Wednesday, 14 January 2015
by Aimee Bourke
New Zealanders appear to be getting the message that we can have too much of a good thing – sort of.

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Porky pets
Tuesday, 6 January 2015
by Aimee Bourke
A recent survey by Southern Cross Pet Insurance has found that 19% of Kiwis have put their pets on a diet. 

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Employers can help workforce stick to resolutions
Tuesday, 6 January 2015
by Aimee Bourke
New Year’s resolutions more often than not involve losing weight, eating better and exercising more - and these resolutions look likely to top the list again.

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