Grandmother imageTrack record of excellence

Southern Cross has long been one of New Zealand's best known and trusted brands.  That has a lot to do with the quality of the services we provide.

  • Southern Cross Hospitals are consistently ranked among the best in Australasia in the Best Practice Australia Survey, and our own surveys measure overall patient satisfaction at 98%.
  • Southern Cross Health Insurance won the Canstar Most Satisfied Customers Award – Health Insurance in 2019.
  • Southern Cross Travel Insurance was awarded 2019's Silver Reader’s Digest Quality Service Award and is a 2017-19 winner of Canstar’s award for Outstanding Value International Travel Insurance. 
  • Southern Cross Pet Insurance business also received Canstar Blue Most Satisfied Customers Award for Pet Insurance in 2018. 

CANSTAR 2016 2019 Most Satisfied Customers Health Insurance NZCANSTAR 2019 Outstanding Value International Travel InsuranceCanstar blue pet insurance providers 2018QSA 2019 NZ Silver Travel Insurance

  PDF: 2019 Southern Cross Community Impact Report