Boost your wellbeing in time for winter

Put your health first, on us

We’re helping Southern Cross members prioritise their health by continuing to provide free access to these healthcare services until further notice:

  • Unlimited online doctor consultations with CareHQ
  • Up to three mental wellbeing coaching and counselling sessions from the team at Raise

Free online doctor consultations with CareHQ

Until further notice, you can book a CareHQ online doctor consultation using the My Southern Cross app and it will be completely free!

Each adult on your policy must book using their own login in the My Southern Cross app

Only the policyholder can make a booking through the app for dependent children on the policy.

If you haven't got the My Southern Cross app already, find out how to download the app for free here.
CareHQ provides New Zealanders with fast and easy access to a doctor, 7 days a week, 7am-9pm (until further notice). 

Free mental health sessions with Raise

Until further notice, you can book up to three mental wellbeing sessions with Raise* to see a counsellor (for individual or couples counselling) or wellbeing coach by booking online or by calling Raise on 0800 735 343. You’ll need to provide your Southern Cross member number when you make the booking. You can find this on your member card or in the My Southern Cross app.

Raise provides practical mental health assistance if you have a personal or work issue that may be impacting any area of your life or wellbeing.

MedPro vaccination offer

The MedPro vaccination offer was fully subscribed and expired on 31 May 2022. 

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These offers are available to members only and are subject to change. For CareHQ and Raise services, the offer runs until further notice. The MedPro vaccination offer expired on 31 May 2022. All offers are subject to availability. Southern Cross may change the terms of these offers at any time, including discontinuing any aspect of the offer. Any changes to the offers will be notified on this webpage.

To learn more, or if you have any questions, you can contact us.

Read the full Terms and Conditions and FAQs here.