CareHQ FAQs 

Are my consultation details shared with Southern Cross?

No. CareHQ needs to collect your personal details in the CareHQ app so they can identify you and send you consultation notifications. No health information about your consultation is shared with Southern Cross. Find more about CareHQ's Privacy Policy.

Personal details include your National Health Index (NHI) number, first name, last name, middle initial, gender, date of birth, email address and mobile phone number.