• A person using a smartphone

    Changes to the Spark work scheme

Your employer, Spark New Zealand Trading Limited, currently pays for you to have the Wellbeing Two plan with the Keeping Well Plus module and you can upgrade your cover at your own cost. 

Starting from 26 March 2026, the plan that your employer pays for will be changing. They will now pay for you to have cover under the Wellbeing One plan. Here’s what you need to know:

  • Your policy: Your Southern Cross health insurance cover will continue, but your employer will be changing the plan that they pay for you to have. You can have upgraded cover at your own cost, and you will pay for any family members you may have on your policy.
  • What you need to do: If you want to change your plan, please fill in the form below. If you want to stay on your current plan, but your communication from us said you need to set up a payment method to do so, please refer to the letter or email we sent you that has instructions on how to set up payment in MySouthernCross.
  • If you want to make a change to your policy, please contact us by 5 March 2026. Because your policy is a contract between you and Southern Cross, your employer can’t make any changes on your behalf.

If you currently pay a premium top up and we don’t hear from you

You will stay on your current plan, and your chosen payment method will be automatically updated to reflect the difference in premium between your current plan and the new plan your employer will be paying for. Please refer to the email or letter we sent notifying you of this change for more information.

If you don’t currently pay a premium top up and we don’t hear from you

We will start charging you premiums from 26 March 2026, so it’s important that you get in touch to change your plan, or visit MySouthernCross to set up a direct debit to pay for your current plan.

To change your plan, please use the form below to let us know what would like to do.

We can help you to find a plan that best suits your needs

We have a variety of plans with different benefits and excess options, so you can adjust your plan to better suit your needs. Please note that not all plan options are available under the Spark New Zealand Trading Limited work scheme. If you would like to talk to someone, please select "I’d like help with something else” from the options below and add a brief description of your request. One of our team will be in touch within five working days. Otherwise, you can contact us directly at southerncross.co.nz/contact or you can contact your adviser First Capital Financial Services on [email protected] or 0800 525 515.

Let us know what you would like to do

Use this form to let us know what you'd like to do with your existing Southern Cross policy when the Spark New Zealand subsidy changes on 26 March 2026.

Please note: You must be the policyholder to complete this form

Please select Please select Change my plan or get a quote Change to the Wellbeing One plan that my employer is paying for My partner is eligible for a different Southern Cross work scheme I’d like help with something else
Please select Please select Wellbeing One Wellbeing Two UltraCare Base UltraCare 400
 

Plans shown are the only options available in the Spark New Zealand Trading Limited group scheme.

Please select Please select $0 $500
Please select Please select Body Care Day-to-Day Vision & Dental Keeping Well Keeping Well Plus
 

Your employer is no longer offering the Keeping Well Plus module. It cannot be added to policies that don’t already have the Keeping Well Plus module. The Keeping Well Plus module can stay on policies that already have it added. If it is removed, it cannot be added again in the future.

Please select Please select Chemotherapy 100 Chemotherapy 300
 

By adding your partners information, you confirm that you have authority to provide that information to Southern Cross.

Personal details

Optional Optional Miss Mr Mrs Ms Mx
 

By submitting this form, you acknowledge and agree that personal and health information provided to us (including any supporting documents) will be collected, stored, used and disclosed in accordance with the terms of our Member Privacy Statement.