Policy FAQs
You are removing the excess amounts listed in the policy document. Does this mean excesses no longer apply to my policy?
No. Excesses still apply in the same way they do today.
We are removing the specific excess amounts that a member can choose to add to their policy (for example $500, $1,000, $2,000 or $4,000) from policy wording.
This allows us to update or introduce new excess options in future without needing to update the policy wording.
You can check your current membership certificate to confirm whether you have an excess on your policy. Further details about our excess options can be found on this fact sheet.