Your guide to Affiliated Providers


Using an Affiliated Provider is one of four ways that you can claim under your Southern Cross policy. Other ways include Easy-claim, submitting a claim online or posting us a paper claim form. Find an Affiliated Provider

What is an Affiliated Provider?

An Affiliated Provider is a doctor, specialist or medical facility that is contracted to provide Southern Cross members with certain healthcare services at agreed prices.

Some healthcare services are only covered by your policy if they’re performed by an Affiliated Provider. These healthcare services are called ‘Affiliated Provider-only’.


Affiliated Provider-only healthcare services

See our list of Affiliated Provider-only healthcare services, or find an Affiliated Provider.

3 reasons using an Affiliated Provider helps you

1

It’s easy. The Affiliated Provider organises prior approval for the healthcare service you need and claims on your behalf.

2

It keeps your future premiums more affordable by helping us to manage the cost of claims.

3

Agreed prices mean you know up-front how much your contribution will be (if any).

How to use an Affiliated Provider


Need more information?

Check out our frequently asked questions, or contact us.

Southern Cross Medical Care Society (trading as Southern Cross Health Society) has an A+ (Strong) financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale is: AAA (Extremely Strong), AA (Very Strong), A (Strong), BBB (Good), BB (Marginal), B (Weak), CCC (Very Weak), CC (Extremely Weak), SD or D (Selective Default or Default), R (Regulatory Action), NR (Not Rated). Ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Full details of the rating scale are available at www.standardandpoors.com. Standard & Poor’s is an approved rating agency under the Insurance (Prudential Supervision) Act 2010.