Your guide to Affiliated Providers
What is an Affiliated Provider?
An Affiliated Provider is a doctor, specialist or medical facility that is contracted
to provide Southern Cross members with certain healthcare services at agreed prices.
Some healthcare services are only covered by your policy if they’re performed
by an Affiliated Provider. These healthcare services are called ‘Affiliated
3 reasons using an Affiliated Provider helps you
It’s easy. The Affiliated Provider organises prior approval for the healthcare
service you need and claims on your behalf.
It keeps your future premiums more affordable by helping us to manage the cost of
claims. Claims through Affiliated Providers now account for over 45% of all claims
Agreed prices mean you know up-front how much your contribution will be (if any).
How to use an Affiliated Provider
* This will depend on your plan type
(for example, if you have an excess). If your healthcare service involves prostheses
or any specialised equipment, refer to the new List of Prostheses and Specialised Equipment for the maximums
Need more information?
Check out our
frequently asked questions, or contact us.