SureCare

SureCare is no longer available to new members. You will need to contact Southern Cross if you are an existing SureCare member and would like to amend any details of your policy.

SureCare provides cover for a wide range of surgical treatments, as well as specialist consultations, imaging and tests. You contribute to the cost of claims by paying an excess. 

Benefits include cover for:

  • Surgical treatment including cover for recovery and support
  • Cancer care including chemotherapy, radiotherapy and oncologist consultations
  • Specialist consultations
  • Imaging and diagnostic procedures including x-rays, ultrasounds, mammography, MRI, CAT and PET scans
  • Non-surgical hospitalisation excluding hospice and geriatric care.

With SureCare, certain qualifying pre-existing conditions may be covered after 3 years of continuous cover.

How affordable is this plan?

SureCare’s premiums are lower, because you will pay an excess of $50 (eg for a specialist consultation) or $600 (eg for cardiac surgery) depending on the type of treatment received.

How does the reimbursement work for this plan?

SureCare plan will reimburse you the lowest of the actual costs, reasonable charges, or policy limits as detailed in the policy document for eligible healthcare services. We will deduct either a $50 or a $600 excess from each claim that we accept, depending on the type of treatment you received. 

More information?

For full details on the terms and conditions (including exclusions), please refer to the policy document, the SureCare benefits summary or contact us.