Reviewing your policy

Check your plan documents to remind yourself what’s covered under your policy, find out ways to pay your premium, update your details, put your policy on hold when you go overseas, or see how changing jobs may affect your cover. 

Your plan

Check your plan documents to remind yourself what’s covered under your policy, or compare your health insurance plan with others that we offer. If you think you may need to claim on your policy, we recommend you contact us to confirm your cover first. 

View all plan documents

Paying your premium 

Get information about payment options, changing the way you pay, or setting up a direct debit or recurring credit card payment.

More information about paying premiums

Going overseas for more than 2 months?

Whether it’s for work or just a long break, going overseas can affect your cover. Find out how you can put your policy on hold. 

More information about putting your policy on hold

Changing jobs?

If you’re currently part of a Southern Cross work scheme, changing jobs could affect your cover. Find out what to do, and how to continue your health insurance policy when you change employer.

Find out more about changing jobs 

Need a new Member card?

If you’ve lost your Southern Cross Member card, you can order a new one for free.

Order a new Member card