Quality in healthcare

Southern Cross Health Society is pleased to share a selection of quality initiatives which some of our Affiliated Providers are implementing. We encourage other providers to share their own initiatives to help in the development of best practice and continuous improvement in the provision of services to our members.

If you would like more information about any of the articles posted here or have your own quality initiative you would like to share please contact carol.chamley@southerncross.co.nz.

MercyAscot quality initiatives

MercyAscot has a robust and mature approach to quality and quality improvement. Our staff work to enhance and improve quality measures through patient satisfaction surveys, procedure specific clinical pathways and external healthcare accreditation and audits. We recognise and celebrate success through our annual internal Quality Awards programme, and we share our approach and experiences with other healthcare organisations by presenting at conferences and publishing articles.