Electronic claiming milestone

Friday, 6 March 2015 by Kelsey Fletcher


At the end of September electronic claiming at Southern Cross hit a milestone, exceeding 50 per cent of all claims for the first time. Electronic claiming includes claims received through the Affiliated Provider online system, My Southern Cross and the Easy-claim system. Electronic claiming is one of the ways we are streamlining claims processes to provide a better experience for members and provide cost-efficiencies. We’re pleased to be working alongside providers to make the claiming journey easier for our members.