Changes to eligibility criteria

Friday, 12 June 2015 by Kelsey Fletcher


Some healthcare services covered under Southern Cross policies have eligibility criteria which need to be met before they can be covered under a member’s policy.

Eligibility criteria are available online for both providers and our members to access. It’s now easier for GPs to make sure their patient’s symptoms meet any applicable criteria for cover.

For more information or to see the criteria please go to eligibility criteria.