We will send you an invoice for the total amount charged for all policies within the group scheme. We’ll include a schedule that lists:
- the itemised amount charged per policy
- all the policyholders in the group
- how many members are on each policy
- the plan they are on, and
- the amount charged for that period.
You will be invoiced on the 18th of the month prior to the start of the payment period. You can specify the payment period frequency - calendar month, fortnightly, or 4/5 week periods within the month.
At the end of the month we will send you a statement showing the total balance due. We’ll include an adjustment note detailing any credits or debits as a result of new employees joining or leaving your organisation since the schedule was sent.
Payment is required by the 20th of the month after receipt of the statement. You may have more than one Southern Cross group billing code if you have requested different payment methods for different divisions, cost centres or specified groups of employees within your organisation. Invoices, schedules, statements and adjustment notes are sent to you for each of your group billing codes. Southern Cross also sets up different group billing codes for employees who have their policy subsidised by you and employees who pay for their own policy.