General member enquiry form

and policy and employment changes 

Please enter your contact details and enquiry below.

We aim to respond to each enquiry within three business days.

Fields marked with are compulsory.

1. Your details

Policy number
First name
Date of birth

 date          month            year

Home phone  
Work phone  
Mobile phone  
Number, Street address  
Town / City  
I confirm that I am the policyholder/spouse and authorised to request this information:  

2. Enquiry detail

I am reviewing my policy and would like assistance in the following areas:

Please enter your message.
For your security, we will need to contact you to discuss your policy. Please select your preferred Contact Method.
Please note, in some circumstances we may need to contact you by phone to ensure that your enquiry is progressed efficiently.

Enter the code shown above in the box below exactly as it appears. This field is case-sensitive
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Southern Cross Medical Care Society (trading as Southern Cross Health Society) has an A+ (Strong) financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale is: AAA (Extremely Strong) BBB (Good) CCC (Very Weak) AA (Very Strong) BB (Marginal) CC (Extremely Weak) A (Strong) B (Weak) R (Regulatory Action) Plus (+) or minus (-) signs following ratings from “AA” to “CCC” show relative standing within the major rating categories. Standard & Poor's is an approved rating agency under the Insurance (Prudential Supervision) Act 2010.