Media releases 2020

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Southern Cross welcomes media enquiries about health, medical, travel and pet-related topics.

For media enquiries only, please contact:

Susannah Walker, Head of Media Relations: +64 27 839 6414, susannah.walker@southerncross.co.nz or
Alaina McGregor, Senior Communications Advisor: +64 22 191 0760, alaina.mcgregor@southerncross.co.nz

For all other enquiries - including customer enquiries, feedback and complaints - please go to our contact us page.

Media releases 2020


Dodgy hips & knees among most common health insurance claims

Friday, 23 October 2020 by Susannah Walker
The country’s biggest health insurer paid out nearly $1 billion worth of claims in the year to 30 June 2020 with New Zealanders’ hips and knees proving costly.

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Furry trio ring up $47,000 of insurance claims

Thursday, 15 October 2020 by Susannah Walker
Three dog lovers are contenders for making the highest amount of claims with Southern Cross Pet Insurance (SCPI) with each making claims of more than $14,000 over the past year.

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Southern Cross partners with Havas to drive awareness of mind health for Kiwi kids

Monday, 12 October 2020 by Alaina McGregor
Southern Cross has launched an integrated creative campaign to drive awareness of its flagship social responsibility initiative, Pause Breathe Smile with Southern Cross.

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Southern Cross Health Society Group posts surplus after returning $50m to members

Tuesday, 15 September 2020 by Susannah Walker
Southern Cross Health Society Group has today released its annual financial results, posting a surplus of $32.4 million for the year ended 30 June 2020.

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Time to smile: Free dental treatment for Kiwis in need

Monday, 14 September 2020 by Susannah Walker

An initiative providing free dental procedures for Kiwis returns next month with a record number of dentists donating their time to the cause.

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Interest in domestic travel insurance doubles

Thursday, 10 September 2020 by Alaina McGregor

Southern Cross Travel Insurance launches new domestic travel insurance product.

 

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Kiwi kids to get helping hand with managing life’s challenges

Wednesday, 9 September 2020 by Susannah Walker
A programme aimed at equipping school children with tools to navigate life’s ups and downs will soon be available free of charge to any primary or intermediate school in New Zealand.

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West Auckland to benefit from new endoscopy clinic

Monday, 31 August 2020 by Alaina McGregor

Local residents requiring private endoscopy services will no longer have to travel to the central city or North Shore once Waitemata Endoscopy opens its West Auckland unit at the end of September.

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Is New Zealand headed for a healthy future?

Wednesday, 5 August 2020 by Alaina McGregor
Southern Cross research puts NZ’s health and wellbeing under the microscope.

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Lockdown shuts out infectious medical conditions

Tuesday, 14 July 2020 by James Norman

New Zealand appears to be enjoying unseasonably good health if traffic to one of the country’s most-used online health libraries is anything to go by.

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Travel insurer ahead of the game with improved digital customer experience

Wednesday, 8 July 2020 by Alaina McGregor
Market-leading travel insurer Southern Cross Travel Insurance (SCTI) has stepped up its digital game and launched a significant upgrade of its website to improve its online customer experience and speed up the claims process.

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Southern Cross launches new brand campaign capturing the essence of one small word – ‘with’

Wednesday, 1 July 2020 by Susannah Walker
Southern Cross has launched a new integrated brand campaign aiming to convey a simple message: ‘We’re with you’.

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Southern Cross research tracks impact of COVID-19 on New Zealand’s psyche

Monday, 29 June 2020 by Alaina McGregor

At a time when monitoring the health of Kiwis has never been more important, Southern Cross is preparing to launch a comprehensive study into New Zealander’s health and wellbeing – the Southern Cross Healthy Futures Report.

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Southern Cross supports new safe haven for at-risk pets

Thursday, 25 June 2020 by Susannah Walker

Southern Cross Pet Insurance has teamed up with Pet Refuge to provide temporary shelter for animals affected by family violence.

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NZ's largest travel insurer announces restructure plan

Tuesday, 2 June 2020 by Susannah Walker
Southern Cross Travel Insurance has announced a proposed restructure as a result of the shut-down of international travel due to COVID-19.

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Tall tails: NZ’s naughtiest dog revealed

Thursday, 14 May 2020 by Susannah Walker
Their fondness for swallowing everything from socks and rat poison to gravel and even fish hooks has seen the Labrador named New Zealand’s naughtiest dog breed.

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Southern Cross pledges $50m to members and business customers

Tuesday, 14 April 2020 by Susannah Walker
Southern Cross Health Society has pledged to return $50m to its members and business customers as a result of the coronavirus pandemic. 

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Resist puppy dog eyes to keep your dog safe this Easter

Monday, 6 April 2020 by Alaina McGregor

Southern Cross Pet Insurance (SCPI) is reminding pet owners who may have bought Easter chocolate ahead of the lockdown to keep it stored out of reach because of its toxicity to dogs.

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Southern Cross announces financial support options

Thursday, 2 April 2020 by Susannah Walker

Southern Cross Health Society has announced a range of options to help New Zealanders struggling financially in the face of the coronavirus pandemic.

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Southern Cross invests in EAPworks

Friday, 6 March 2020 by Susannah Walker
Southern Cross Rehabilitation, a subsidiary of Southern Cross Hospitals, has acquired a stake in EAPworks, a leading New Zealand owned and operated mental health and wellness provider for businesses. 

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Southern Cross Hospitals appoints new CMO

Monday, 2 March 2020 by Susannah Walker
Southern Cross Hospitals has appointed Associate Professor Matthew Clark to the role of Chief Medical Officer.

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Southern Cross Hospitals saves 88 tonnes of landfill waste

Thursday, 27 February 2020 by Alaina McGregor
Southern Cross Hospitals is preventing an estimated 88 tonnes of medical waste from going into landfill every year by implementing a new waste system.

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Southern Cross Travel Insurance appoints new COO

Wednesday, 26 February 2020 by Alaina McGregor
Southern Cross Travel Insurance (SCTI) has announced the appointment of Damien Tucker to the role of Chief Operating Officer as it ramps up its focus on delivering exceptional customer service experiences.

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Expanded role for Southern Cross leader

Monday, 24 February 2020 by Susannah Walker

Southern Cross Health Society has announced the appointment of Kerry Boielle to the role of Chief Sales & Marketing Officer.

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Fur real! The 10 wackiest pet insurance claims of 2019

Monday, 24 February 2020 by Susannah Walker
Southern Cross Pet Insurance has released its 10 most unusual claims of 2019, with the list featuring a serial sock swallower, a cat who played with fire and a dog suffering a chocolate overdose.

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