Employees leaving

When an employee leaves your organisation, Southern Cross needs to know so that we can adjust premiums you may pay on their behalf and contact them to discuss continuing their Southern Cross policy as an individual member.

Here’s what you need to do when an employee is due to leave:

Step one

Option one: Contact your Southern Cross Membership Administrator.
Option two: Complete the Boarding Pass online: www.southerncross.co.nz/boardingpass/

Step two

Where the employer pays some or all of the premium by payroll deduction or where the employees pay their own premiums, you need to ensure that all premiums due by their leaving date are deducted from the employee’s final pay.

Step three

Give the departing employee a Continuing Cover card, which explains the benefits of continuing health insurance cover including loyalty benefits. Contact your account manager or telephone consultant for copies of the continuing cover card.

The benefits of Southern Cross health insurance

Read why it’s a good idea for departing employees to continue their health insurance cover.